Help, billing, and honest answers

Last updated 30 September 2026

Write to a person

The quickest way to reach us is inside the app: open Me, then Settings, then Help and billing, and tap Contact a human. Choose what it is about, write your message, and leave your email if you would like a reply. A person reads every message. The app adds its version, your phone type, your app store and your subscription status, so you do not have to explain them.

If you cannot open the app, write to [email protected].

Everything else on this page is the same thing we would tell you in a reply.

How the free trial actually works

• The 7-day free trial is on the yearly plan only ($39.99 per year). The monthly plan ($4.99 per month) has no trial.
• Nothing is charged when the trial starts. If you do nothing, the trial converts to a paid yearly subscription when the 7 days end, at the yearly price the app showed when you started it ($39.99, or $29.99 for trials started before 21 September 2026).
• To pay nothing, cancel at least 24 hours before the trial ends. You keep access for the rest of the trial after canceling.
• The app does not send a reminder before the trial ends. Your store's subscription settings (steps below) show when the trial ends, and you can cancel there at any time.

Cancel on iPhone or iPad

1. Open Settings on your device.
2. Tap your name at the top, then tap Subscriptions.
3. Tap Amen Scroll.
4. Tap Cancel Subscription (or Cancel Free Trial) and confirm.

Or go directly to apps.apple.com/account/subscriptions and sign in with your Apple ID. Cancellation takes effect at the end of the current trial or billing period.

Cancel on Android

1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Tap Payments and subscriptions, then Subscriptions.
4. Tap Amen Scroll, then Cancel subscription, and follow the prompts.

Or go directly to play.google.com/store/account/subscriptions. Uninstalling the app does not cancel the subscription on either store.

Refunds

Payment runs through Apple or Google, so refunds do too. We cannot issue a store refund ourselves, but the request paths are short:

• Apple: go to reportaproblem.apple.com, sign in with your Apple ID, choose "Request a refund", pick Amen Scroll, and submit. Apple decides refund requests under its own policy.
• Google Play: open your Play order history, find the Amen Scroll charge, and choose "Request a refund" or "Report a problem". If the store path does not work for you, write to us (in the app, Contact a human) and we will help you route it.

Restore purchases

Subscribed but the app says you are not? On a new device, or after reinstalling, make sure you are signed in to the same App Store or Google Play account you purchased with, then tap Restore Purchases (on the paywall footer or in Settings). If it still does not unlock, write to us from Help and billing, Contact a human (or to [email protected] if the app will not open past the subscription screen), with the store you purchased on, and we will trace the receipt.

Delete your account

In the app under Settings, or from the account deletion page without reinstalling the app. Remember that deleting the account does not cancel the subscription; cancel first using the steps above.

Report content or a user

Every Voice and prayer wall post carries an in-app report control, and you can block any user from their profile or any of their posts. What we act on and how is written in the Community Guidelines.

Contact

In the app: Me, Settings, Help and billing, Contact a human
Email: [email protected]
Postal: UAB Minderse, Laisvės al. 110, LT-44253 Kaunas, Lithuania
Phone: +370 684 44656
Company code 306238029 · VAT code LT100015812514

These contact details match the trader information we declare to Apple and Google for EU distribution.